Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the Hanover Manor website and related communications and services.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. Website Use

Hanover Manor provides this website for informational and communication purposes. You may use the website only for lawful purposes and in accordance with these Terms.

You agree not to use the website in a manner that could damage, disable, overburden, or impair the website or interfere with another person's use of the website.

2. Information Submitted Through Forms

When you submit information through a contact form, tour request, inquiry form, or other website form, you agree that the information you provide is accurate and complete to the best of your knowledge.

Submitting a form does not guarantee availability, acceptance, admission, placement, pricing, or any other particular outcome.

3. Communications

By providing your contact information, you may be contacted by Hanover Manor regarding your inquiry, requested information, appointments, tours, services, or other communications related to your interaction with us.

4. SMS / Text Messaging Terms

If you provide your mobile phone number and expressly consent to receive SMS/text messages from Hanover Manor, you agree to receive text messages related to your inquiry and interactions with Hanover Manor.

Types of Messages

Messages may include appointment or tour confirmations, appointment reminders, responses to inquiries, follow-up messages, requested information, and other customer-care or service-related communications.

Message Frequency

Message frequency may vary depending on your interactions with Hanover Manor and the services or information you request.

Message and Data Rates

How to Opt Out

You may unsubscribe from SMS messages at any time by replying STOP to any message.

After you send STOP, you will receive a confirmation message confirming that you have been unsubscribed. You will no longer receive SMS messages from us unless you provide consent again.

Getting Help

For support, reply HELP to any message or contact:

Phone: 804-368-0110
Email: sarah@hanovermanoral.com

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Hanover Manor is not responsible for delays, delivery failures, or other issues caused by your mobile carrier, wireless network, device, or other circumstances outside our reasonable control.

5. Consent Is Not Required for Purchase

Consent to receive SMS messages is not a condition of purchasing any goods or services.

6. Privacy Policy

Your use of this website and our collection and use of personal information are also governed by our Privacy Policy.

Please review the Privacy Policy for information about how we collect, use, and protect personal information.

7. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, design elements, and other materials, is owned by or licensed to Hanover Manor and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publicly display, or commercially use website content without prior written permission, except as permitted by applicable law.

8. Third-Party Services and Links

The website may contain links to third-party websites, services, or resources. These links are provided for convenience and do not imply endorsement.

Hanover Manor is not responsible for the availability, content, privacy practices, or terms of third-party websites or services.

9. Disclaimer

Information provided on this website is for general informational purposes. While we make reasonable efforts to keep information accurate and current, we do not guarantee that all information is complete, accurate, current, or free from errors.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Hanover Manor and its owners, employees, representatives, affiliates, and service providers will not be liable for damages arising from or related to your use of, or inability to use, this website or its content.

11. Changes to These Terms

We may modify these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after changes are posted means that you acknowledge the updated Terms, to the extent permitted by law.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the Commonwealth of Virginia, without regard to conflict-of-law principles, except where applicable law requires otherwise.

13. Contact Us